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Robust Product and Process Designs
(4-day Onsite Seminar with Application Workshop)

Train a group of people in the skills to solve production problems and optimize products/process designs by sponsoring our 4-day session at your facility. This seminar helps you acquire application skills necessary for design optimization under Design For Six Sigma (DFSS) disciplines. "A great process improvement tool for your production optimization management team!"

How to schedule    Course materials    Who should attend?  
Method & Session overviews    How you will benefit    Course description    Learning objectives  References   Course instructor    Seminar Topics and agenda     Cost     Why consider our seminar     Background-Taguchi Approach      Equipment needs 
  TESTIMONIALS 
Learn about how to host our seminar outside USA

Register with us and receive FREE downloadable reference publications on DOE/Taguchi method Technique and links to the working demo of our qualitek-4 software (Download it free). By subscribing you will also receive announcement of our public seminars and software updates.

Why should you consider our seminar?

Attendees to this session learn hands-on, how to apply the Taguchi experimental technique. 80% of class discussions deal with applications. Attendees learn how to apply the technique immediately to :

 

REVIEW TESTIMONIALS (From our satisfied seminar hosts)

Call us at 1-248-540-4827 or send e-mail: <Support@Nutek-us.com>. Be sure to leave your complete address and phone number when leaving messages. For a smaller number of attendees, consider attending our public seminar in Detroit area.  

Our onsite training & follow-up application support strategies.

  1. Identify improvement (or problem solving) projects and form teams.

  2. Only train people with immediate projects (3 - 5 teams with 3 - 5 people in each team, www.nutek-us.com/wp-ons.html ).

  3. Lend support to each team with one or two applications ( www.nutek-us.com/wp-sps.html & www.nutek-us.com/wp-consulting.html .

  4. Desire to have all involved in quality improvement lead or be part of the project.

Guaranteed Result
Our experience with training for over last 20 years allows to assure you that our training will satisfy your learning objectives. We guarantee that our training will result in average participant evaluation of 4 or more in a scale of 1 - 6. If the evaluation fell below 4.0, you need not pay the cost of training; pay only the travel expenses.

Comments from our seminar hosts:  "I would like to thank you once again for the job you did.  Your approach to the subject is extremely practical and very application orientated.  It fits well with our scheme of Practical Problem Solving.  We're looking forward to the results from this class." - T. Dold, TI Automotive, Warren, MI. 

Course Overview
      Robustness is an essential characteristic for dependable performance. Robust products and processes perform reliably with minimum variation due to uncontrollable factors. Naturally, to assure consistent performance, the designs must be robust.
     Dollar for dollar, the return on investment is the most when design improvement efforts are directed toward the development activities. One of the effective ways to reduce variation in performance that potentially results in reduced rework and rejects downstream, is to use the standardized version the Design of Experiment (DOE) technique proposed by Dr. Genechi Taguchi. This approach allows scientific professional to easily learn and apply the DOE technique in their own development and production projects. Today, robust design technique is considered a necessary effort for building quality into products and processes of all kinds.
     In this seminar Dr. Roy will take you through the basic steps in the Taguchi approach for robust product and process designs.  Participants are required to solve numerous hands-on exercise to learn how to apply the technique immediately in their own projects. The course discussions cover topics such as PLANNING, EXPERIMENT DESIGN, ROBUST DESIGN strategy and LOSS FUNCTION in details. Discussions of theories and statistical computations are kept to a minimum.
    By completing this course, the attendees are able to apply the robust design technique in their own projects to (1) Optimizing product/process designs, and (2) Solve production problems.

The last two days of the session are dedicated to helping attendees learn how to apply and analyze the results using Qualitek-4 computer software. All attendees are encouraged to bring their own projects to the class and when possible attend the seminar as a group with other project team members. The workshop portion (last two days) of the session allows attendees to learn applications with hands-on exercises. All software necessary for the conduct of the workshop is provided by the instructor.

 

Our Special Offer: You receive Free Single User Copy of Qualitek-4 Software  when you sponsor our 4-day seminar/workshop.

Location: This seminar/workshop are held onsite, at your facility.

How to schedule: Classes are generally scheduled 12 weeks in advance. Call or write us (248-540-4827 ) for a formal cost proposal in electronic or hardcopy format.

Session Format: The 4-day seminar with application workshop session can also be split into two 2-day sessions when attendees have projects for immediate applications.

Course Materials:  As a session sponsor you will receive our handout materials consist of approximately over 200 pages. You may duplicate these materials for use during this and any future session at your facility. You will also receive one complimentary copy of our Qualitek-4 software (1 user/installation). Optionally, you may consider purchasing the textbooks by the instructor to the workshop participants.

HOW YOU WILL BENEFIT
The seminar is intended for application minded professionals. Upon completion of the seminar, the attendees will
understand TAGUCHI'S quality improvement PHILOSOPHY and learn how to SETUP EXPERIMENTAL STUDIES using the Taguchi method right away. They will learn how to ANALYZE the experimental results and quickly carry out most of the necessary calculations. The attendees also will learn how to QUANTIFY DESIGN improvement by using the Taguchi LOSS FUNCTION.

Specific benefits:

  • Improve product and process performance

  • Design product and process such that their performance is immune to the influence of uncontrollable variables (Robust Designs)

  • Reduce needs for reworks and rejects in production processes

  • Economically solve production and design problems that are hard to fix by adjusting a single item

  • Reduce expected warranty cost and estimate savings in terms of dollars achievable from the design improvement.

 

WHO SHOULD ATTEND?
This session is designed to prepare the attendees for immediate applications. It covers time-proven methodologies and takes attendees through hands-on application exercises related to setting up experiments and analysis procedures. Attend if you wish to learn how to apply yourself confidently, or send the potential mentor or local expert within your organization. If your involve one or more of the following activities, you would benefit from this seminar/workshop.
 

ABOUT THE TECHNIQUE - Taguchi experiment design technique allows simultaneous study of multiple factors which influence the performance. It is an experimental strategy in which the number of experiments.

WHAT ARE THE TEACHING METHODS? Communicating the application philosophy and basic techniques are the main objectives. The emphasis is on showing how it is applied, rather than teaching the theory and the math. Practical application methods including brainstorming session for application case studies are discussed in details.

COURSE DESCRIPTION

Overview of Taguchi concepts of quality engineering
Understanding what Design of Experiment (DOE) is and what’s new with the Taguchi approach is essential for developing application expertise. Although, detail statistical theory of DOE is beyond the scope of this seminar, basic principles of DOE and the standardized steps practiced today are covered in detail. You will understand: - How quality is defined as consistency and the statistical terms used to measure it  - Standardization introduced by Taguchi  - How a team approach can be beneficial to application effort

Measuring cost of quality by Loss Function
Conventionally, the cost of lack of quality is measured by cost of rejection at production. In the Loss Function, the ill effects of poor quality when the product is in use, is included in the cost. You will learn how the Loss Function is used to quantify the dollar benefits from improved designs.

Review basic concepts in experimental design
Experimental designs for simultaneous study of multiple two level factors introduces the basic principles in DOE. Types of factors, effects of factor level on the size of experiments, and the desired qualities of the orthogonal arrays are discussed in detail. You will understand: - Types of factors - Multiplicity of levels - Orthogonal array vs. one factor at a time experiments

Project objective and Overall Evaluation Criteria
When project objectives are numerous, it is likely that they are measured using subjective as well as objective evaluation criteria with different units of measurements. When the goal is to seek a design that is overall best, it becomes necessary to combine all evaluation criteria into a single number. A popular scheme is to define an Overall Evaluation Criterion (OEC). You will get an insight into: - Why it is difficult to combine engineering measurements into a single quantity - What is the need for combining multiple evaluation criteria into a single index - Rationale behind the scheme to combine subjective and objective evaluations into one number.

Experiments designed using orthogonal arrays
Orthogonal arrays present opportunities to handle numerous experimental situations using a few simple guidelines. A small number of arrays, each of which can be used for multiple experimental situations, can also be used for: - Experiments with all factors having two, three or four levels - Experiments involving factors at mixed level - Example analysis for Main Effect and Optimum Condition.


Experiments to study interaction
The use of standard orthogonal arrays, although it keeps experiment design process simple, may not always produce satisfactory results. For better accuracy, the study of interaction effects and subsequent corrections may be necessary. Detailed treatment of interaction design and study will help you understand: - Trade off between factors and interactions - Testing for presence of interactions without sacrificing columns - Testing for relative  influence of interaction - Necessary condition for test of significance - Influence of interaction on experimental strategy

Basic analysis and strategy for experimentation
Compromising what you would like to study and what you can afford to study is a key decision in planning the experiment. Because interaction between factors under investigation is inevitable, and since the size of the experiment becomes prohibitively large when all interactions are included in the study, a balance between the number of factors and the interaction becomes extremely important. Knowledge about how to test for presence of interaction allows you to make a practical compromise between the two.

Experiments with mixed level factors
Factors selected for studies may not all have the same number of levels. Mixed levels (2, 3 and 4) factors can often be handled by using the standard 2-level arrays such as L-8, L-16 and L-32. To enhance your experiment design capabilities, you will learn how to:  - Upgrade 2-level columns into a 4-level column - Downgrade (dummy treatment) a 4-level column into a 3-level column - Downgrade (dummy treatment) a 3-level column into a 2-level column - Design 15 different experiments using an L-8 array.

Combination Design (special design tool)
I
n some experimental situation, conventional design approach makes the experiment too large; some special technique could potentially save experiments and time. Combination Design is such a special technique.

Strategy for Robust Designs
Variation in sample performances is due to uncontrollable, or "Noise" factors. To reduce variation is to minimize the influence of the uncontrollable factors. Conventional approach has been to investigate the uncontrollable factors and attempt to control their influence. But Taguchi offers revolutionary Robust Design concept which, instead of going after the uncontrollable factors, attempts to reduce their influence by adjusting the controllable factors. As part of this new experiment design strategy, you will learn: - New attitudes toward uncontrollable factors - How to design an experiment with Outer array  - How to achieve more "bang for the buck" from your experiment.

Experiment layout for Systems with Dynamic Response (if time is available)
Although common DOE projects under investigations are static in nature, there are some that exhibit response, which changes (Dynamic) depending on a specific factor (Signal). A quick review of the topic is intended to provide understanding of: - The nature of dynamic systems - How the response characteristics are determined - Procedure for carrying out the experiments.

Analysis of Results 
Although detail analysis of less importance in this seminar, complete statistical calculations are presented through five separate example experiments. Review of analysis steps through these examples will provide better understanding of the: - Main effect study for influence of factors - ANOVA for relative influence of factors - Optimum condition for estimation of performance improvement  - Cost savings expected from the improvement - Conservative predictions - Confidence level and confidence interval (C.I.) - Transformation of S/N data into measured units.

Brainstorming for experimental designs
Although, experiment planning is the first step in the application process, its full value cannot be realized until one is completely familiar with the experiment design and analysis techniques. Thus a final summary of the planning process is presented to reaffirm: - the role of the new disciplines in the workplace - Order of discussions in the planning session - Considerations for selecting participants for the planning session.

Computation of Savings using the LOSS FUNCTION
Consistent with the intent of the project, reduction of variation is the primary improvement desired. When analysis is performed using Signal to Noise Ratio (S/N) of the results, quantified improvement in terms of variation reduction can be computed. More than variation reduction, management generally value information in terms of cost benefit (return on investment) achievable from the improved design.

Design and analysis using computer software
Attendees will work as a group to apply the technique in their own project. The steps involved in real life applications, from experiment planning to run confirmation tests are traced. For the sake of class projects, results are assumed and analysis performed as if they were real results. All attendees learn how to analyze results using Qualitek-4 software. Instructor provides the software for the class.

YOUR LEARNING OBJECTIVES
The objective of the seminar is to prepare the attendees for immediate applications. The seminar content and instruction level are targeted toward practicing engineers. Discussions of practical application concerns and the rationale for selection of experimental parameters consume a major portion of class discussion. A college education or background in statistics is not necessary.

  • Understand Taguchi philosophy and Definition of quality
  • Learn what Loss Function is and how to it can help us determine savings
  • Recognize the need for working as a team and decide things by consensus
  • Learn how to combine multiple criteria of evaluation into a single index
  • Be aware of how to select factors and their levels for the experiment
  • Lay out the most efficient experiments using Taguchi Orthogonal arrays
  • Learn to examine and interpret results of statistical analysis. Recognize when to repeat experiments and when to plan experiments all over again
  • Determine variation reduction and learn to express the improvement in terms of dollar savings
  • Learn how to facilitate experiment-planning session for successful outcome.

REFERENCE TEXT FOR THE SEMINAR
I. Design of Experiments Using the Taguchi Approach: 16 Steps to Product and Process Improvement by Ranjit Roy, Hardcover (January 2001) John Wiley & Sons; ISBN: 0471361011, (How to order)

I. A Primer on the Taguchi Method by Ranjit Roy, Hardcover - 247 pages 1 edition (Available from WWW.AMAZON.COM )

ROOM AND FACILITIES FOR THE CLASS
A room that provides comfortable seating and more space for the attendees is preferable. PADDED CHAIRS and reduced outside noise make the learning process much easier.

BACKGROUND REQUIREMENTS
There are no minimum educational background requirements for this seminar. However, two or more years of college education in any field of science or engineering are helpful. The course is taught at a level easily understood by the practicing engineers, scientists and managers without a background in statistics.

TRAINING MATERIALS
The handout material consists of approximately 250 pages of typewritten documents. (Includes a text book and Qualitek-4 software when included in the seminar)

SEMINAR INSTRUCTOR: Ranjit K. Roy

 

Seminar Schedule and Discussion Topics

Day 1

Day 2

Day 3&4

Overview of the Taguchi concepts of quality engineering

  • Introduction - Robust design

  • New philosophy and Definition of Quality Loss to the society from poor quality

  • Standardized technique - Measuring cost of quality by Loss Function

Review basic concepts in experimental design

Experiments to study interaction

  • Trade off between factors and interactions

  • Test for presence of interactions

  • Test for relative influence of interaction

Basic analysis and strategy for experimentation

Experiments with mixed level factors

  • Upgrading 2-level columns into a 4-level array

  • Downgrading (dummy treatment) columns

  • 15 different experiments using an L-8 array

Combination Design (special design tool)

Strategy for Robust Designs

  • New attitude toward uncontrollable factors

  • Outer array for robust design


ATTENDEES EVALUATION

"Excellent presentation and approach to all with or without Taguchi background."

"Dr. Roy has a unique way delivering complex information in a common sense language."

"It’s a great relief to know that there are software packages available to do all of the number crunching and prepare the reports."

 

 

An overview of Systems with Dynamic Response

  • Understanding dynamic systems

Analysis of Results - Two Step optimization strategy

  • Main effect study for influence of factors

  • ANOVA for relative influence of factors

  • Performance at optimum condition

  • Confidence level and interval (C.I.)

  • Transformation of S/N data

Brainstorming for experimental design

  • TEAM - the new disciplines in the workplace

  • Order of discussions in the planning session

  • Participants and facilitation of planning

Computation of cost/ LOSS FUNCTION
References and Application assistance
Project application guidelines

Design and analysis using computer software

Day  4

  • Group reviews and exercise

  • Computer Software (Qualitek-4)

  • Class project & presentation by the groups

  • Class Evaluation and Adjournment

EQUIPMENT AND COMPUTER NEEDS FOR THE SEMINAR

  1. One overhead projector (+ a computer projection device when available)
  2. One flip-chart (Pens and Masking Tape)
  3. IBM AT/Compatible computers. One computer for every one to three attendees for the last two days of the 4-day session)
  4. Seminar binders (Nutek will provide a master copy to the host for duplication and distribution to all attendees)
  5. Text books (Optional item)

COST (Guidelines only): The cost for this 4-day Seminar with Hands-on Application Workshop varies depending on the number of attendees and number of sessions requested.

Cost: $1,650 USD/Participant (Cost goes down to $990 each for additional attendees over 12, Minimum cost for onsite seminar is based on 8 attendees). Call or write us for a fixed price quote for seminar at your facility.

(* 4-day seminar/workshop entitles you to a complimentary Single User Copy of our Qualitek-4 software.)

Is 4-day Seminar with Workshop right for You?
If majority of your attendees have 4 or more years of college, they would benefit from detailed application methodologies. If you have participants who hope to apply immediately, are interested in Robust Design strategies, and expect to have fairly larger projects, then you should consider our 4-day seminar.  Be aware that, this sessions include hands-on computer exercise, homework and group project application. The attendees must be willing to work as groups and carry out a number of assignments.

If most your prospective attendees prefer simpler applications, are not interested yet about Robust Design, but hope to apply the technique in production problem solving applications, then you should consider our 2-day production problem solving seminar

WHY YOU SHOULD CONSIDER OUR ON-SITE SEMINAR
-- Rated highly by seminar attendees. We are generally rated between 5 and 6 in a scale of 0 to 6.
- Those who attend our seminar learn how to apply the technique in their own projects immediately.
- Attendees to our seminar are encouraged to bring their own projects to the class and may indeed complete experiment design during the course of the seminar.
- Our instructor is the author of the popular text book (optional for seminar) A PRIMER ON THE TAGUCHI METHOD, and the designer of QUALITEK-4 software used in the seminar.
- Our seminar is focused primarily on applications. Data analysis is handled using the computer software. Attendees gain hands-on experience in experiment design and result analysis using the computer.
- Our client lists include: AT&T, FORD, Chrysler, GM, TRW, UNISYS, John Deere, Navistar International and many other automotive and non-automotive companies.
- Instructor Dr. Roy also teaches DOE/Taguchi courses offered by Oakland University, Rochester, MI, Univ. of Michigan, SAE, SME, etc.
- To date, Nutek has conducted over 25 sessions with FORD manufacturing plant personnel alone.


BACKGROUND OF THE TAGUCHI METHOD
Taguchi method (or approach) as it is popularly known in the United States, goes by the name of the author and researcher Dr. Genichi Taguchi of Japan. As the head of research department for Electronic Control Laboratory of Nippon Electric Company in the late 1940's, Dr. Taguchi performed extensive research with utilizing the DESIGN OF EXPERIMENT (DOE) technique to improve the quality of manufactured products. DOE is a statistical experimental strategy introduced by R. A.. Fisher in England in 1920's. Fisher wanted to study the influence of rain, water, sunshine, fertilizer, etc. simultaneously on the growth of the agricultural produce. Since its introduction, there has been much improvement of the technique by the academic environment, but its use by the manufacturing industry has been rare. By early 1960's Dr. Taguchi introduced a standardized version of DOE along with a definite set of guidelines for improving consistency of performance and relating the same to cost savings through resulting reduced rejects and reworks. His technique was extensively used by engineers in TOYOTA, NIPPON DENZO, and many other Japanese companies. The Taguchi method was introduced to the USA in early 1980's by companies like FORD MOTOR , IBM, BELL LABORATORIES. Today engineers in most manufacturing companies in North America use this technique for manufacturing product and process optimization.

Quality as customers perceive it, has many elements such as PERFORMANCE, DURABILITY, RELIABILITY, SERVICE, DELIVERY, etc. Among these quality elements which are directly influenced by the engineering activities, most important is the performance. Use of Taguchi technique attempts to improve consistency in the performance. For most products, improved consistency goes a long way to improve the customer perception of the performance. Thus Taguchi method is generally credited with improving quality when consistency is indeed improved.

(Click here to review: Products and Services Menu - List of Nutek Clients)

 

EQUIPMENT AND COMPUTER NEEDS FOR THE SEMINAR:

  1. One overhead projector (Computer screen projection device when available)
  2. One flip chart
  3. Tent card or name tag for all attendees.
  4. IBM/Compatible computers (One computer for every three or four attendees needed for the last two of the 4-day seminar/workshop)
  5. Seminar binders (Nutek will provide a master copy for the host to duplicate and distribute to all attendees)
  6. Text books -Optional (Hosts may buy directly from the publisher)

Testimonials from our

onsite seminar sponsors

[Boston Scientific]
To Whom It May Concern

Faced with the complex nature of our manufacturing process data analysis, we recently retained Nutek, Inc. to facilitate a few of our process problem studies. Based on methods prescribed and guided by the principal consultant, Dr. Ranjit Roy, I was able to identify process parameters that produced significant improvement in performance. More importantly, the unique structured approach to work with the project team allowed me  to methodically investigate and understand our process performance to a greater extent. Overall, my experience with Nutek, Inc. in study of our production problem has been highly satisfactory and cost effective.
 
In addition to application consulting service, we trained many of our engineering and quality professionals using the seminar by Nutek on Product and Process Design Improvement. Based on my experience,  the Nutek 4-day seminar with application workshop has done an effective/outstanding job of preparing me for immediate applications to projects. Using the methodologies taught in the class, I have been able to apply the skills and carry out many successful experiments.
 
Atul K. Garg, Ph.D.
Manager, Materials Engineering, Boston Scientific Corporation, 45 Barbour Pond Drive, Wayne, NJ 07470
March 8, 2005

 

[TI Group Automotive Systems LLC]
"Dr. Roy's unique approach breaks down many of the inherent barriers to understanding design of experiments and allows the participants to focus on the really important aspects. His structured approach to planning of the experiment leaves the trainee with a feeling of confidence that carries over to the immediate applications of the theory to the real life applications. As an added bonus, the Nutek's Qualitek-4 software for the Taguchi experiments provides a simple and effective approach to analysis of the experiment. This frees up the team to concentrate on solving the problem. All in all it's a great approach."

Tom Dold,
TI Automotive North America, Warren, MI.

[Ford Motor Company. Dearborn, Michigan]
Dear Mr. Roy, Thank you for conducting the workshop sessions on applications of Parameter Design at our Quality Conference in Cleveland this year. The feedback has all been positive, the attendees found your session interesting and informative with good potential applications for them in future.

A. J. Tombrillo
UAW Co-Chairman, National Quality Committee, Casting Operations, Ford Motor Company, April 15, 1993

 

[Ford Motor Company. Dearborn, Michigan]
To Whom It May Concern

Ford Powertrain Operations has been doing business with Dr. Ranjit Roy and Nutek, Inc. since August of 1989. We were involved in purchasing the Qualitek-4 software site license for all Ford employees worldwide to automate our design of experiments. We have sponsored more than 20 onsite four day seminar/workshops training to cover 400 employees.

Dr. Roy's teaching of the Taguchi approach and his focus on the application method has provided a practical approach to meet our needs. Our use of the Qualitek-4 software automates experiment layout and perform complex calculations to speed our experiment designs with effective solutions. Dr. Roy's consulting services also been helpful to solve several challenging experiments. We look forward to continuing our relationship with Dr. Roy to assist Powertrain Operations in our continuous improvement efforts.

Larry Smith
Manager Strategy & Planning Department, Quality Office, Powertrain Operations, Ford Motor Company. Dearborn, Michigan. June 20, 1994.

 

[Ford Motor Company. Dearborn, Michigan]
This is to verify that Dr. Ranjit K. Roy of Nutek, Inc. has completed the standard certification requirements for Ford Motor Company's Fairlane Training and Development Center (FTDC) in Dearborn, Michigan for the courses listed below. As a certified instructor, he has taught at FTDC facility in Dearborn, Michigan, USA and elsewhere at Ford manufacturing facilities since 1997.

List of courses that Dr. Roy has taught at FTDC:

  1. ISO/Q 9000 Overview
  2. Benchmarking Overview
  3. MS7S Quality System Training
  4. Threaded Fasteners (Taught in Mexico, Canada &US)
  5. Parameter Design (Taguchi Robust Designs)

Under the FTDC standard certification used in all Quality/Relibility/SixSigma/Ford Technical Education Program courses, all qualified instructors are required to go through .....

Roderick A. Munro, Ph.D.
ASQ-Fellow, CQRE,CQA,CQMgr, Manager of Training, FTDC, Ford Motor Company, Dearborn, MI. March 2, 2001

.

[John Deere Industrial Equipment Division]
Dear Dr. Roy,

I would like to express our satisfaction for the excellent Design of Experiment seminar which you provided at the John Deere Dubuque Works this spring. At the conclusion of the seminar we received very good feedback on the level of instruction and in particular your enthusiasm and breadth of knowledge on the subject matter.

While positive feedback at the conclusion is important, the true test of a good class is whether or not the materials presented will change the way we do our business. I'm very happy to report that several engineers have incorporated the Design of Experiment approach into their engineering toolbox and have made decisions based upon its output. Because of our successful usage of the Taguchi-based design of experiment methodology, I like to extend to you an invitation for another seminar in Dubuque this spring.

Thank you for your service and look forward to seeing you again next year.

Brian J. Rauch
Manager, Advanced Research and Development, John Deere Industrial Equipment Division, Dubuque, Iowa. Oct. 16, 1996.

 

[Ford Motor Company. Sharonville, OH]

Nutek has conducted several Design of Experiments - Taguchi Methods training sessions at Ford Sharonville Transmission Plant, the most recent in 1/93. We have received positive feedback from our employees and we are in hopes of retaining Nutek services for another class in 1994. The subject matter was taught in a clear and concise manner and our employees felt comfortable in asking you questions throughout the 32 hours of the class.

Our feedback indicates that the software portion of the class enhanced their ability to properly construct and execute a Taguchi DOE for optimum results. Our employees routinely use the software now when doing a DOE.

Personally, I want to thank the instructor to rearrange the schedule to accommodate our needs in conducting the last two classes. The training class was in demand and the attendees were able to accomplish their project goals within the planned time frame.

Jean D. Holcomb
Training ADministrator, Sharonville Plant, Powertrain Operations, Ford Motor Company, Feb. 16, 1994.

 

[Manchester Plastics, Canada]

Dear Ranjit,

I would like to take this opportunity to thank you for the excellent instruction provided during the DOE course last month.

I have talked to most of the participants in person and read all the course evaluations and the response was very positive. Everyone felt that the course gave them a complete understanding of the Taguchi DOE methodology and most could immediately see an application in their day-to-day work.

I personally felt that you approached the subject (Taguchi DOE) in a very systematic way and therefore was easily understood. You provided excellent examples and exercises that allowed for a complete understanding of the subject. I would recommend this course to anyone who is missing this tool from their tool box.

Kevin Webster 
Quality Manger, Manchester Plastics, Gananoque, Ontario, Canada. July 17, 1996.

 

[Tri-State Quality Manufacturing Conference]

Dear Dr. Roy,

Congratulation on a most excellent presentation at this year's 49th Annual All-Day Quality Conference sponsored by American Society for Quality, Section 0905.

The post conference survey indicated that quality improvement was of far more interest than quality planning, or assurance. Whether due to this interest or other reasons, your presentation was voted the most valued presentation of the ten offered.

Many thanks for helping make our conference a great success.

Stepjhen Rowe, Ph.D
1998 Conference Chairman, Tri-State Quality Manufacturing Network, Nov. 20, 1998

   

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